Posts

  1. Handling prescription cost complaints with empathy and solutionsManaging patient complaints about prescription costs with empathy and solutions starts with the person, not the invoice. A cost concern may involve a repeat…
  2. Alcohol use medicines: pharmacology and pharmacy careUnderstanding the pharmacological basis of medication-assisted treatment for alcohol use starts by separating three clinical problems: dangerous withdrawal,…
  3. Building collaborative antibiotic stewardship with dentistsBuilding a collaborative practice model with dentists for antibiotic stewardship starts with a simple Australian reality: dental care and pharmaceutical care…
  4. Pharmacists and the response to eating disordersThe role of pharmacists in identifying and referring patients with eating disorders extends well beyond dispensing. Community pharmacies are often accessible…
  5. Counseling parents on safe ADHD medication useCommunity pharmacists are often the first health professionals a family contacts after a child is prescribed ADHD medicine. They see practical problems that do…
  6. Pharmacist-led group visits for chronic disease managementChronic conditions rarely fit neatly into a brief appointment. Patients may need repeated medication reviews, practical self-management education and ongoing…
  7. The impact of changing DEA regulations on telehealth prescribingThe impact of changing DEA regulations on telehealth prescribing of controlled substances is primarily a US policy story, but it has international relevance.…
  8. How to use social media to promote pharmacy clinical servicesUsing social media to promote pharmacy clinical services ethically starts with the patient journey rather than the posting calendar. A useful campaign explains…
  9. A patient handout for managing chemotherapy-related nauseaChemotherapy can cause nausea and vomiting, yet the experience becomes more manageable when patients know what to expect and which actions to take. A patient…
  10. Discount cards, patient assistance and pharmacy ethicsAffordability can determine whether an Australian patient starts, changes or continues a prescribed medicine. Discount cards and patient assistance programmes…